Carbonite - Can't get response
I can no longer afford this. I uninstalled and removed credit cards.
I just want confirmation that a payment was charged and received and I need a refund for amount $79.99. Why us it so difficult to acknowledge my communication? Now I find I have to ramble on & on & ON because my complaint is too short!! This is crazy.
Just refund my money sent to my home address . So, to make this long enough I will say that I will never recommend carbonite just for this very reason. Your empathy for a situation I cannot help is the worst!
OK, I have to waste more of my time to meet the quota of words! This is the main reason to quit carbonite
Send check to Judy Schmieder 834 so 20th street Fort Dodge, Iowa 50501
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $80.
Preferred solution: Full refund.
Carbonite Pros: Comfort in knowing my data was safe.
Carbonite Cons: Lack of ability to simply explain i wanted to end service, Restore process or customer service help.
Location: Fort Dodge, IA 50501, USA
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